The resourse planning module in Moder
The Resource planning section is designed as a daily operations toolkit. It includes tools to support daily maintenance, activity coordination, upkeep, and cleaning tasks.
TABLE OF CONTENTS
- The resourse planning module in Moder
- Accommodation view
- Extras view
- Resource planning - calendar
- Daily work
- Changing the cleaning status
- Filters and information search
- Saunas, meeting rooms, and other spaces
- Notes and extra services
- Extra services
- Printable cleaning list
- Notification e-mails
From here, you can view all cleaning-related essentials through four different views:
- The Resource planning main view provides a clear overview of arriving and departing rooms, along with guest-specific requests
- The Cleaning List view lets you see and update each room’s cleaning status and perform tasks like check-ins and check-outs
- The Accommodation view offers a daily summary of arrivals and departures, including additional services
- The Extras view displays sold services by day along with their quantities. You can easily check the number of breakfasts sold, mid-stay cleanings scheduled for each day, or even the number of lunches included in accommodation packages.
- The Activities view shows a daily overview of hourly-based bookings and upcoming departures
- The Monthly view can be used for staff planning for the upcoming month
Cleaning list
What do I use the cleaning list view for?
This is an excellent tool for cleaning rooms and facilities. The cleaning list displays all the company’s spaces. In this view, a cleaning or maintenance partner can mark a location as cleaned, or you can do it yourself if you're responsible for your company’s cleaning and maintenance tasks.
You can also use this feature to easily notify other staff when you’ve inspected and cleaned areas such as saunas or meeting rooms, in addition to rooms, cabins, villas, and other locations.
The cleaning list provides the cleaning status of each room and allows you to update these statuses. From the cleaning list, you can also view the current day’s check-outs and check-ins, along with their status, as well as stayovers.
Additionally, the cleaning list shows the number of arriving guests and any rooms marked as out of order.
Expanded view - notes and extra services
The expanded view of the cleaning list displays notes about rooms and locations, the extra services ordered and their quantities, as well as any other recorded notes related to the reservation.
Filters
The selections in the top row allow you to apply the filters you need for the view.
Printing
In the top-right corner, there is a convenient Print button, which allows you to print the cleaning list view for the current day or alternatively the in-house view, showing the list of checked-in reservations.
Accommodation view
What do I use the accommodation overview for?
This tool is excellent for daily operations, as it conveniently shows:
- All accommodation bookings for each individual property
- The number of additional services booked per location
- Activities
- Number of guests
You can also easily update the room’s cleaning status directly within this view.
This neat and compact overview shows you a list of arriving and departing reservations. The overview also includes all booked extra services and the cleaning status of rooms.
How to Read the Weekly View – What Can You See?
At the top of the weekly view, under each date, you’ll see a summary of one-time services booked for that day — such as:
- Bed linen
- Final cleaning
- Pets
This makes it easy to see, for example, how many final cleanings are scheduled for a specific day. You can also see, per booking:
- Booked services
- Number of guests
- Number of nights booked
Filters
As with other views, the weekly view also provides multiple filtering options to make your work easier.
Extras view
All Extras in One View
Moder’s Extras view gives you a complete overview of all sold additional services — all in a single place. This centralized snapshot helps you plan staff resources for the restaurant, reception, or cleaning teams, for example.
Where Does This Data Come From?
In Moder, additional services are assigned to a specific date. In each service’s settings, you can define whether it should be recorded automatically on the check-in, check-out, or stayover day. You can also manually assign services to specific dates in the booking.
Based on these settings, the Extras view shows an accurate day-by-day breakdown of sold services.
Key Features
- Day-by-day overview of all sold additional services
- Filtering by time range, location, or product category
Filters in the Additional Services View
You can filter the view in multiple ways:
- Search by product name: Type the full or partial name to narrow down the results
- Date range selection: View services for a single day or an entire month
- By product type: Filter between standalone services and those included in the main product price (e.g., breakfast)
- By product category: Select one or more service categories to refine the view
Displayed information
The view shows daily quantities of services booked. Examples:
- Bed linen: Included in the price of accommodation (✅ icon) and calculated by number of guests (?? icon). Assigned to the arrival day in service settings.
- Final cleaning: Also included in accommodation price and assigned to the check-out day. Shown accordingly in the view.
- Breakfast: Included in the price, calculated by number of guests, and assigned to stayover and check-out days. The view shows the correct daily breakfast counts.
- Dinner: A separately sold service (? icon). Shown on the day it’s scheduled.
- Late check-out: A paid add-on, set for the check-out day. Easily visible in the daily count for that date.
✅ A Powerful Operational Tool
The Additional Services view is a highly effective tool for planning and guiding your operations — helping you stay organized and efficient!
Resource planning - calendar
What do I use resource planning main view for?
This calendar view for resource planning is a useful tool for reviewing
- reservations,
- the associated extras, and
- comments set for different time periods
You can also click directly on a booking in the operations main view to open the guest's reservation.
A red background between reservations indicates a check-out and check-in on the same day for the unit. This highlights the need for cleaning between the check-out and check-in times
Compact or expanded view?
From this resource planning view, you can choose between two options: compact and expanded.
Compact view: Shows only the booking status for each room in a simplified layout.
Expanded view: Displays additional services and special requests ordered for the room.
Below is an image of the expanded view. It's recommended to try clicking these buttons yourself to determine which view best suits your needs as part of your daily tasks.
What do I use the monthly overview for?
The monthly overview is an excellent tool for planning work over a longer period, whether for yourself, maintenance, or cleaning. This section is easy to read, as it immediately shows arriving, departing, and staying guests, as well as the rooms they occupy.
Daily work
In this section, we will go through what it's like to operate and manage work and bookings in the resource planning section.
For daily work, we at Moder generally recommend using all the tools available in the resource planning section. By reviewing them, you can get a comprehensive overview of today’s events, past activities, tomorrow’s plans, and even upcoming bookings for the next month.
However, we believe that the Cleaning list and the Weekly view are the best tools for daily tasks. These tools are specifically designed to make managing tasks as easy as possible from the perspective of cleaning, maintenance, and the travel entrepreneur:
The Cleaning list allows you to easily update cleaning statuses, review daily events, and check when a room, property, cabin, igloo, villa, activity, or apartment is next booked.
- Moder is primarily designed for mobile use, meaning it works seamlessly on a phone or tablet. If you carry your phone (or tablet) with you at work, you can quickly check and update the cleaning status.
- Additionally, you can print an arrivals list or an in-house list if you need a paper version.
- The accommodation + activity overview is an excellent tool for reviewing both individual bookings and daily events as a whole, including arrivals, departures, and activities.
- With this tool, you can easily prepare for additional services and know, for example, which property requires a baby travel crib or where a pet-friendly booking is scheduled.
Number of guests, departures and arrivals
For cleaning and maintenance staff, as well as travel entrepreneurs handling these tasks, it’s always essential to know where to easily find the number of guests per booking - arriving, departing, and stayovers (those staying overnight). These details can be found in several different views within Moder.
Cleaning list
Check-in, check-out and stayover
In the cleaning list, you can conveniently see when the next guest is arriving for a specific room. If a guest is arriving today, this is highlighted with a blue color next to the booking. The same applies if a guest is departing today—the color will also change to blue. Additionally, you can see when the next guest is scheduled to arrive for that property.
Number of guests
On the right side of the cleaning list, you’ll see a person icon indicating how many guests are arriving for the next booking. You can open the booking by clicking on the traveler’s name, where you’ll also see the traveler’s details
Out of order
This field indicates if you have an OUT OF ORDER booking, meaning the property has been taken out of use. The description also displays the reason written for the OOO booking. By opening it, you can access the booking and make any necessary changes.
Accommodation/activity overview
This compact and concise accommodation/activity overview displays incoming and outgoing bookings, as well as activities, in a list format. It also includes all booked additional services and the cleaning statuses of rooms.
At the top of the weekly view, under the date, you’ll find a summary of the additional services booked for a single day, along with their quantities. This makes it easy to quickly check, for example, how many final cleanings are scheduled for one day. You can also see booking-specific services, the number of guests, and the number of nights booked.
By clicking on the traveler’s name, you can directly access the booking and conveniently make changes immediately.
Monthly view
The monthly view is an excellent tool for planning work over a longer period, both for yourself and for cleaning and maintenance staff. This section is easy to read, as it immediately shows you the arriving, departing, and staying guests, as well as the rooms involved.
Since each of us has our own way of working, the same information can be found in multiple places, ensuring smooth and efficient workflows.
Changing the cleaning status
An up-to-date cleaning status is crucial. Once a property has been cleaned and the status updated, everyone is promptly informed that the next guest can arrive at a clean and well-maintained property.
Cleaning list
This view is ideal for updating the cleaning statuses of rooms. You can change the room statuses using the dropdown menu:
You can also take a room out of use if needed, but we recommend using the "Out of Order" function in the booking calendar instead. This allows you to add a reason, which will be visible to other staff members.
Also changing the status in the cleaning list only changes the cleaning status, and bookings might still come through (so it doesn´t block the room)
Accommodation/activity overview
You can also update the cleaning status in the weekly view by clicking on the status symbol. This will open a dropdown menu similar to the one in the cleaning list, allowing you to change the status of a property, space, or activity to another.
Filters and information search
At Moder, you can filter the things you prefer or keep everything visible at once. The choice is yours – our management views offer various filtering options, and here we’ll explain in more detail what you can filter
Filters in the bookings list
At the top of the booking list, you’ll find search and filter buttons that allow you to customize the view to your needs. The booking list offers the following filtering options:
- Search by Keywords: Find specific booking details using keywords.
- Filter the View by the Following Criteria:
- Arrivals today
- Departures today
- Bookings within a specific date range
- Booking status (Out of Order, Not Paid, Paid)
- Include or exclude canceled bookings
These options help you quickly focus on the bookings and details that are most relevant to you.
You can easily clear all selected filters using the Clear button.
Cleaning list filters
In the cleaning list, you always view one day at a time.
In addition to selecting the day, you can filter the information in this view using the following criteria:
- Booking Cleaning Status
- Category (e.g., cabin, hotel, sauna, or meeting room)
- Location (if the company has multiple locations)
- Property (=room type, e.g., Standard Room)
- Booking Status (arriving / departing / stayover)
Accommodation/activity overview filters
At the top of the view, you can review arrivals and departures. Activities (any hourly based product) are available on their own view called Activity overview.
You can filter bookings using the following criteria:
- Free Text Search
- By Date
These options allow you to quickly find and focus on the bookings you need.
By using the Select User button, you can view the properties assigned to a specific user.
You can assign a user to a specific property by selecting the user icon and choosing the desired user. This allows you to assign the property to be cleaned or inspected by a specific person. More on this topic a few sections ahead!
Saunas, meeting rooms, and other spaces
This section is relevant for you if you are responsible for cleaning or maintaining saunas, meeting rooms, or even event spaces.
Hourly-based venue rentals
As you’ve likely learned from other courses, you can add rentable saunas and meeting rooms to Moder as hourly-based products, referred to as activities. It’s important to note that the activities section displays all Moder properties defined as activities.
In the Activity overview, you can see all upcoming hourly-based bookings and the number of participants for each activity. You can assign cleaning statuses to these spaces in the same way as for other properties.
NOTE! If you manage venue rentals in the same way as accommodations, such as overnight stays, the cleaning process works similarly to standard accommodations - based on arrivals and departures.
From this view, you can once again click into the customer's booking and the departure manifest view. If desired, you can add more bookings to the activity by clicking on the time of the existing booking.
Notes and extra services
Moder offers several views where you can review notes and booked extra services.
Wait - which notes?
Notes related to a booking
A booking can include two types of notes:
Additional information:
Notes added by the customer, such as special preferences or requirements.Our Notes:
Notes added internally by the company, specific to the booking. These can be used for tasks related to cleaning or maintenance, such as repairs that need to be completed before the booking begins.
Our notes help ensure that all necessary details are addressed by the appropriate teams.
Notes related to a specific day
In the main view of the resource planning tool, you can add day-specific notes that are displayed for the selected day. Notes can be written by users with Admin or Front Desk roles and can be read by users with Key Service and Cleaning roles.
If there’s something specific to be done during the day, it can be communicated to the entire team through a day-specific note. This information could include, for example, the on-call person, an additional service to be delivered to a room (such as a bottle of champagne), or ongoing renovations at a property that may affect daily tasks
Room specific notes
You can also add room-specific notes to the cleaning list, which are visible in the detailed view. Examples include a burnt-out lightbulb or a sofa leg requiring repair. These notes are also visible to users with the Key Service and Cleaning roles, ensuring that everyone involved is aware of the tasks needing attention.
Extra services
Extra services are products that the customer has purchased when making the booking or are included in the room price. Delivering these services to the correct property is crucial, as is knowing when a booked service needs to be removed - such as a crib or an extra bed.
Properly managing these services ensures a smooth and organized experience for both the customer and staff.
Viewing notes and extra services
Expanded and compact views in the resource Pplanning main view and cleaning list
Resource planning main view
In the resource planning tool, the default view is always compact. This provides an overview of the booking status for all properties.
In the example, the section marked in red for "Mountain Lodge 101" indicates that both a check-out and a check-in occur on the same day, Thursday 2.1.2025. You can also see the check-out and check-in times specified for the bookings.
Below is an image of the expanded view in the resource planning main view. It's a good idea to click on the different buttons yourself and explore which view best suits your needs for daily work.
Cleaning list
In this view, you can also choose between expanded or compact view. The compact view is the default when you open the cleaning list and provides a concise summary of the events happening today.
Next is an image of the expanded view - it also displays notes about rooms and properties, booked extra services and their quantities, as well as any other notes recorded for the booking.
Accommodation overview
The accommodation overview displays arrivals and departures, in a list format organized by property. It also includes all booked additional services and the cleaning statuses of rooms.
At the top of the accommodation overview, under the date, you’ll find a summary of the extra services booked for a single day, along with their quantities.
Accommodation overview in a resort setting
If your business operates more like a cabin village or resort, the overview provides a convenient way to see, at a glance, the number of final cleanings, linens, and towels booked for a specific day. You can also view booking-specific details such as additional services, the number of guests, and the nights booked.
Accommodation overview in a hotel setting
If your business operates more like a hotel or hostel, the overview conveniently displays the number of guests arriving in each room, the number of nights (indicating potential stay-over cleaning needs), as well as extra beds and travel cribs if they have been added as additional services to the booking.
On the departures side, you can see if it would be a good idea to remove a travel crib or extra bed from a room to make way for the next guest.
Printable cleaning list
Sometimes it’s good to rely on the tried-and-true method of using paper, even though Moder is designed primarily for use on phones and tablets. Moder offers two different options for printable cleaning lists, which are detailed below.
Printable cleaning lists can be found in the Cleaning List view.
At the top right, there is a convenient Print button, where you can choose to print either:
- The Cleaning List for today’s view.
- The In-house List, which shows bookings that are currently checked in.
Notification e-mails
As an admin, you can set up notification emails for bookings to be sent to cleaning and maintenance partners.
This ensures your partners always receive information about new bookings, booked extra services, and cancellations related to the property.
Notification emails are set up individually for each unit under the Products tab in Moder. Below is an example of the type of notifications your cleaning or maintenance partner would receive.
Updates to bookings
It’s important to remember that if a booking is updated later, such as by adding a new additional service, no separate notification email will be sent automatically regarding these changes.
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