Stripe - FAQ

Last updated: January 7, 2026

Where do I add the Stripe account ID in Moder?

You can add the Stripe account ID in Moder:

Settings → Integrations → Payments → Stripe.

Note:

  • Your Stripe account must be fully verified and activated before payments can be processed

  • You can verify your account by completing the onboarding in the Stripe Dashboard

How do I enable additional payment methods in my online store?

You can control which payment methods appear in your online store directly in the Stripe Dashboard under the Payment methods.

A complete list of Stripe-supported payment methods can be found here:

Stripe Payment Methods

How do I issue a refund for a Stripe payment?

If a customer has made a reservation or purchased a service from your online store through Stripe, you can issue a refund directly in the Stripe Dashboard.

How do I log in to the Stripe Dashboard?

For security reasons, always log into Stripe only via the official link provided when the account is set up. The login link will be sent to you once your Stripe account has been created and verified during Moder's onboarding.

In the Dashboard you can manage events, refunds, payouts, and payment methods.

Where can I find Stripe settlement reports?

Settlement reports and transaction summaries can be found in the Stripe Dashboard.